Returns & Exchanges

At Docklandet, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn fashion items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return and receive a digital return authorization.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal to the outside of the package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.